● Help centre

Frequently asked questions

Can't find your answer? Join our Discord and our team will help directly.

Krimson started with a simple goal: complete transparency. We've all had the experience of buying something and never receiving it, or feeling deceived after paying. We built Krimson to fix that. You're welcomed into an active community and get exactly what you paid for, backed by real support.
Our Status page shows the live detection status of every cheat, grouped by game, so you know exactly which are up to date and ready to use. Always check status before using a product, and ask in our Discord community if you're unsure.
We keep our best sellers in stock for instant delivery. If any issue occurs, join our Discord and it will be resolved immediately, no hassle on your side. Account-based products work slightly differently: they're ready to purchase, but claimed through Discord once you're ready to use them.
Your key is shown on your order invoice as soon as payment clears. Keep that invoice handy. If anything is missing, open a ticket in our Discord and a team member will sort it out.
All debit and credit cards through our secure checkout, plus all major cryptocurrencies. If your crypto isn't shown at checkout, ask in Discord for an exception. PayPal is accepted, but strictly through Discord only.